Northridge "new" Mags
Posted 19 April 2004 - 10:21 AM
Posted 19 April 2004 - 05:57 PM
Posted 19 April 2004 - 06:55 PM
Curious how long it took to get your mags from Northridge, Ordered some the other day and they said 3 weeks before they would ship. Just wondering if that's normal. Not that I'm in a hurry, I'm one of the 'pending' crowd soaking up information like a virtual sponge in the meantime.
Posted 19 April 2004 - 07:23 PM
Marks, got mine in three days for $15 shipping/ handling charge. I am REAL happy with the quality they sent, hope yours will be as nice. Wish I was in the "pending" crowd!
Posted 19 April 2004 - 09:25 PM
Posted 25 April 2004 - 10:45 AM
I realize that physical appearance is a subjective thing, but to me they looked too beat up to be called "good to excellent." I unwrapped one mag, and it was far from "fully functional" -- follower was bent and wouldn't work. No bargain.
I returned them asked and for either a refund or an exchange -- just send me two mags that matched the description in the ad. Customer service wrote back promptly and said they couldn't send better mags because they all looked like mine. Then I went to their website and discovered their ad still described the mags as "good to excellent" and "fully functional." I wrote and asked them why they hadn't changed their ad. Here's the response:
Thank you for your e-mail.
I said that all of the magazines looked like yours, but did not say they did not function like yours did. You received an oddball that didn't function. The ones in our bin are all functional.
We have something called a Special Pick where we have someone from our Products Department go down to the warehouse and hand pick the items being sent out to the customers. Unfortunately we had so many people taking advantage of that service that we had to put a charge on it in order to have Special Picks done. That charge is $25.00 per item.
Unfortunately with much of the Military merchandise that we carry, we will only see a sample that is brought in to us and the copy from the vendor. Many times our catalogs are already printed before the merchandise arrives in our warehouse.
As I said I would very much like to be able to give you exactly what was in the catalog, but I just cannot do so without the $25.00 fee.
Any other questions or comments, please feel free to contact us.
Enjoy the Outdoors!
Posted 26 April 2004 - 03:28 PM
Posted 26 April 2004 - 05:13 PM
Posted 26 April 2004 - 08:49 PM