As board members, it is important for us to be able to recognize internet trolls.
I found a good online definition:
"An Internet "troll" is a person who delights in sowing discord on
the Internet. He (and it is usually he) tries to start arguments and
Trolls see Internet communications services as convenient venues for
their bizarre game. For some reason, they don't "get" that they are
hurting real people. To them, other Internet users are not quite
human but are a kind of digital abstraction. As a result, they feel
no sorrow whatsoever for the pain they inflict. Indeed, the greater
the suffering they cause, the greater their 'achievement' (as they
see it). At the moment, the relative anonymity of the net allows
trolls to flourish.
Trolls are utterly impervious to criticism (constructive or
otherwise). You cannot negotiate with them; you cannot cause them to
feel shame or compassion; you cannot reason with them. They cannot be
made to feel remorse. For some reason, trolls do not feel they are
bound by the rules of courtesy or social responsibility.
Perhaps this sounds inconceivable. You may think, "Surely there is
something I can write that will change them." But a true troll can not
be changed by mere words." DON'T FEED THE TROLLS!
For more helpful information on trolls, including, most importantly,
how to deal with them, visit:
Can't we all just hold hands?
OT: Don't Feed The Trolls!
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