Posted 07 December 2004 - 03:48 PM
Posted 07 December 2004 - 05:58 PM
It was eventuly made right, but it took about four months; and I think they made it right with me as I had found this board and was running thier name threw the mud and mill. Sarco's customer service is at best inconsistant. Keep after them...
Posted 07 December 2004 - 06:46 PM
Posted 07 December 2004 - 06:59 PM
The man to ask for is JT. He is in charge and will personally take care of it for you. I too have gone this route and he did a very good job taking care of the problem for me. You just have to get the right guy on the phone. You can tell him I sent you. I hope it works out well.
Best of luck,
Posted 08 December 2004 - 11:23 AM
JT is Dave's boss and is reachable by phone. I have been this route and got quicker results.
Posted 10 December 2004 - 02:34 PM
Posted 14 December 2004 - 11:41 AM
Posted 14 December 2004 - 07:41 PM