johnfreeman Posted February 19, 2014 Report Share Posted February 19, 2014 (edited) Anyone been noticing the lack of availability of ATFonline.gov? I'm not sure what or how this software is supported but it's been circling the drain over the past few weeks, and today seems to be totally unavailable to log into. The inability of the government to effectively implement ANYTHING, is really astounding. While very well intentioned, this effort should have been outsourced to a capable contractor and it should have been put in place 15 yrs ago. This is NOT rocket science. John Edited February 19, 2014 by johnfreeman Link to comment Share on other sites More sharing options...
jim c 351 Posted February 19, 2014 Report Share Posted February 19, 2014 John, Maybe its the same software program that they are using for Obamacare. Jim C Link to comment Share on other sites More sharing options...
bbcode3 Posted February 19, 2014 Report Share Posted February 19, 2014 I complained several times with them. The response I get is that the system wasn't designed for so many users at the same time and there is no funding to correct or upgrade the system. It was made for Internet Explorer 8, which was released in 2009. That's why it doesn't work worth a crap with anything else. That tells me that the system was covertly in place in 2009 or 2010 but never released to the public. Can you imagine how many more title II items would be out there had it been released years ago???!?!?!?!?!? If you are a night owl, you can quickly get on after the late night re-boot. The system is down from 0400-0500 Eastern time. When it comes back online it is lightening fast. I'm up all night so that's what I do. I don't even try to get online after 1pm because you can waste an hour trying to file only 1 form. I hope this helps. And yes, the system is terrible and only works 30% of the time, but it's all we have unless you want to wait a year on a mailed in form. 1 Link to comment Share on other sites More sharing options...
The Lone Ranger Posted February 19, 2014 Report Share Posted February 19, 2014 Yes, it was being developed in 2010, however, your wish that it was developed by a private company has been fulfilled.... but then socialized medicine.gov was too. 1 Link to comment Share on other sites More sharing options...
johnfreeman Posted February 21, 2014 Author Report Share Posted February 21, 2014 Got an email from them today... they're going to reboot the server 4 times a day (taking one hour each time) to increase performance while they debug the system. It's just really hard to understand how a system that does a relatively few transactions a day can be so fubared. Link to comment Share on other sites More sharing options...
bbcode3 Posted March 6, 2014 Report Share Posted March 6, 2014 I would like to know the real problem. The re-boot of the system works for around 30 minutes. That's because everyone flocks to get on between re-boots. They need to fix it.....not re-boot it. Link to comment Share on other sites More sharing options...
johnfreeman Posted March 7, 2014 Author Report Share Posted March 7, 2014 (edited) It seems largely discfunctional at any time now, having ground to a total stop. It really is hard to imagine that someone actually paid for that completely amateurish menu page, but I guess that matches the totally inept function of the page , which, even on a big day, probably handles 10% of the traffic that the Advance Auto, or Dunkin Donut web pages process in a half hour. I'm sure they'll fix health care though. Edited March 7, 2014 by johnfreeman Link to comment Share on other sites More sharing options...
johnfreeman Posted March 18, 2014 Author Report Share Posted March 18, 2014 (edited) Apparently zero progress in any sort of progress in fixing it. Edited March 18, 2014 by johnfreeman Link to comment Share on other sites More sharing options...
arch stanton Posted March 19, 2014 Report Share Posted March 19, 2014 My online filing experience has been hit and miss at best Joe Link to comment Share on other sites More sharing options...
bbcode3 Posted March 23, 2014 Report Share Posted March 23, 2014 http://www.thetruthaboutguns.com/2014/03/foghorn/disgruntled-ffls-claim-austins-silencer-shop-single-handedly-crashing-atfs-e-forms-system/ the above listed link may offer some in-sight. Link to comment Share on other sites More sharing options...
Motorcar Posted April 6, 2014 Report Share Posted April 6, 2014 Stopped by my dealer yeasterday that cleared my e-file form last month. Showed me the official notice from BATFE, E-File system and website shut down until furter notice. All submissions to be done on the traditional paper method from now on and no expected date to put the site back up. Current e-filed submissions will be processed but no new ones accepted. Link to comment Share on other sites More sharing options...
bbcode3 Posted April 10, 2014 Report Share Posted April 10, 2014 Sad.....really sad. But it was good while it lasted......not really good but better than mailing them in at least. Hopefully it will be up sooner rather than later.Stopped by my dealer yeasterday that cleared my e-file form last month. Showed me the official notice from BATFE, E-File system and website shut down until furter notice. All submissions to be done on the traditional paper method from now on and no expected date to put the site back up. Current e-filed submissions will be processed but no new ones accepted. Link to comment Share on other sites More sharing options...
johnfreeman Posted April 15, 2014 Author Report Share Posted April 15, 2014 ....and for those of us with Forms I and IV in the Efile system, we are left to guess as to how we are to be notified...... Link to comment Share on other sites More sharing options...
lilguy Posted May 1, 2014 Report Share Posted May 1, 2014 They jusy came up with over 120 million for ACA system upgrades. Thats because there is a VERY large voting constituancy to placate, NFA collectors have no such power, Anyone here complained about either issue, paperwork delays with Health care and/or NFA and gotten equally urgent replys? What is pissed away in a day on most government boondoggles would build a system that gets us turnarounds in a month or so. Link to comment Share on other sites More sharing options...
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